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We are ICT Group

ABOUT

As a proprietary limited company based in Sydney, Australia, ICT Group has focused on the R&D, manufacturing, importation, wholesale and distribution of electronic cigarettes, tobacco and FMCG products for over 20 years.

 

We currently directly and indirectly supply over 10,000 retailers Australia-wide, selling a wide range of products to adult consumers. We distribute to all business sectors nationally, including (but not limited to) tobacconists, petrol stations, convenience stores, vape stores, grocery stores, bottle shops, newsagents, supermarkets, and blue-chip, ASX-listed companies.

 

A lean business operations model fuels our competitiveness. It lets us drive higher volume turnover with added savings passed directly to our business partners and, in turn, their customers.

 

As an independent small business, we know it’s vital to respond quickly in a rapidly evolving market. We understand the industry challenges that lie ahead, and we are rolling up our sleeves to help our customers and partners grow.

 

The world’s most respected and accredited companies produce ICT Group's products, all of which uphold every compliance and regulatory requirement, including:

ISO 9001
ROHS
CE
GMP

 

We’re proud to have done our part to help our partners make the most of Australia’s plain packaging regulations and our holistic approach allows store owners to take back control with a fresh new offer that ticks every box:

 

  • Always compliant. Our strict quality control processes mean we check all products and packaging before and after every production run.
  • Faster service. We deliver all orders direct from our warehouse within 24 hours.
  • More convenient. Order over the phone or online 24/7.
  • Extra support. Our sales and marketing team are here to make your life easier with a national call centre and sales representatives on the ground across Australia.

 

With clever thinking, continual innovation, and a personalised approach, we are shaking up the FMCG marketplace to deliver a higher standard of service and higher retail margins.